FAQs

Can I see it before I buy?

We handcraft your art directly from your photo, which means we can't show you the design before you place an order. However, we offer unlimited revisions to guarantee your happiness. We're committed to perfection and making sure you're overjoyed with your custom item!

How long does it take?

We aim to make your experience as seamless as possible. After submitting your order, you'll receive an email showcasing your design within 2-4 days. We're dedicated to your satisfaction, so you'll have the opportunity for unlimited revisions to ensure your item meets your expectations. Once your design is approved, we start production, which takes between 2-4 days. After your item is crafted with care, we securely ship it and provide you with a tracking number via email. Most items are delivered within 6 to 8 days, ensuring your custom creation reaches you promptly.

Can I have more than one pet face on my item?

Absolutely! We're all about celebrating every furry friend in your life. Check out our Hoodie Featuring Two Pet Faces!

If you're looking to add extra dogs to any other items, there is an additional fee of $15 per additional face. This fee helps us cover the cost of creating the extra artwork required to make your order perfect!

Simply upload your pets' photos during the checkout process, and we'll send you an invoice via email for the additional art. Feel free to send us multiple photos of each individual pet or a group shot featuring all your pets together.

Can I request additional customization for my item?

Absolutely! We understand that you might have specific preferences for your custom item. If you have special requests like changing the placement or size of the image, feel free to include these details in the order notes during checkout. Our team is dedicated to bringing your vision to life, and we'll do our best to accommodate your unique requests. If you have any questions or specific instructions, don't hesitate to reach out to us at stephanie@dillydallydog.com and we'll work closely with you to ensure your custom item is just the way you want it. Your satisfaction is our priority!

Do you only draw dogs?

Not at all! We're pet lovers through and through, and that includes all animals. Whether you have cats, birds, horses, or any other pet, we can create a custom design that captures their unique charm. If you love them, we can craft art featuring them!

What if I don't like it?

We're committed to perfection and making sure you're overjoyed with your custom item. We don't rely on AI or filters; we handcraft your art directly from your photo. We offer unlimited revisions to guarantee your happiness!

Can you help me choose a photo?

If you need guidance on choosing the best photo for your custom design or have any questions, reach out to us at stephanie@dillydallydog.com. We're here to assist you throughout the process. Your satisfaction is our top priority!

 
  • Step 1: Choose Your Product

    Pick from our collection of apparel and accessories, including t-shirts, sweatshirts, hats, accessories and more.

  • Step 2: Upload Your Photo

    Upload a high-quality photo of your pet and our artists will transform it into custom artwork ready to adorn your chosen item.

  • Step 3: Approve Your Artwork

    Your customized artwork will be sent back to you for approval. Once you approve it, we'll make and ship your product!

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