Shipping policy - Custom Orders

If you are ordering a seasonal gift, start with our Mother's Day gifts for dog moms page, then review the custom-order steps below so timing and approval expectations are clear.

• Once you check out, our talented artists begin working on transforming your special photo into a one-of-a-kind piece of artwork for your chosen product.
• Our artists will carefully review your photo and reach out to you within 48 hours. They'll get to work turning your photo into a unique masterpiece.
• Upon the completion of your custom artwork, we will promptly send you a preview proof via email for your review. Your satisfaction is our top priority, so if any adjustments are necessary, we'll be more than happy to make them based on your valuable feedback.
• Your approval of the preview is necessary before we proceed with printing. If we don't receive your approval within three days, we will proceed with delivering your custom designs.

You can also read how proof approval works if you want a clearer view of what happens between photo upload and production.